Account Manager - State Farm Agent Team Member
Company: Kim Mays - State Farm Agent
Location: Stockbridge
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Benefits: 401(k) Bonus based on
performance Competitive salary Flexible schedule Opportunity for
advancement Paid time off Training & development ROLE DESCRIPTION:
As an Office / Account Manager for Kim Mays - State Farm Agent, you
are a key leader within the agency, balancing hands-on sales and
service responsibilities with team oversight and office management.
This role requires someone who is licensed, confident in holding
others accountable, and skilled at keeping operations running
smoothly while maintaining a supportive, team-oriented culture.
Youll act as a buffer between the team and the agent, helping
communicate expectations, resolve issues, and keep everyone
aligned. In addition to providing outstanding service and
contributing to sales, youll also be responsible for performance
feedback, employee reviews, and ensuring the team meets established
goals. RESPONSIBILITIES: Deliver excellent customer service through
phone, email, and in-person interactions. Assist with sales
conversations, policy changes, and cross-selling when appropriate.
Hold team members accountable to goals and expectations; follow up
on performance. Conduct employee check-ins and performance reviews.
Serve as a liaison between the agent and the team, helping
communicate priorities and provide support. Monitor agency
workflows and help maintain operational efficiency. Support the
agent in reviewing files, catching details, and ensuring
compliance. Help manage daily office needs and serve as a go-to
resource for both team members and clients. QUALIFICATIONS: Active
insurance licenses required. Experience in insurance, customer
service, sales, or office management preferred. Prior leadership
experience and a natural ability to motivate and guide others.
Strong organizational skills with attention to detail.
Professional, approachable, and confident communication style.
Ability to take initiative, hold others accountable, and support
team success in a fast-paced environment.
Keywords: Kim Mays - State Farm Agent, Chattanooga , Account Manager - State Farm Agent Team Member, Sales , Stockbridge, Tennessee
