Call Center Agent

Company: Legacybox
Location: Chattanooga
Posted on: March 16, 2023

Job Description:

Do you want to knock the socks off our customers by delivering exceptional customer service?Legacybox is on the lookout for an enthusiastic Call Center Agent to guide customers through preserving important moments and milestones trapped on videotapes, film reels, and photos by digitizing these priceless memories.Job Type: In Office, Full-TimePay: $15.50 - $18.00/hour + $100 start bonusShift Options: Monday - Friday 9:30 AM - 6:30 PM; Monday - Friday 11:00 AM - 8:00 PM; Saturday - Tuesday 8:00 AM - 7:00 PMPay and Perks for Call Center Agents:Competitive wage starting at $15.50/hourGreat culture featuring monthly game nights, spirit weeks, unlimited coffee, and exciting incentive programsPerformance bonus opportunities up to $700 during peak seasonHealthcare coverage starting day one (medical, dental, and vision)Retirement plan with employer matchWho You Are:Must be available to work in officeMust be 18+ years oldProficient computer and technical skillsA "no task is too small" attitude and a positive, spirited outlookAssociates degree or 1+ years of work experienceResponsibilities of Call Center Agent:Answer phone, email, and live chat customer inquiriesProvide clear, accurate, empathetic human responses; go the extra mile to engage and build relationships with customersMaster our order management system in order to efficiently and effectively manage customer relationshipsWho is Legacybox:Legacybox has helped over 1 million families digitally preserve their home movies, photos, and film. Legacybox was founded on the conviction to restore - to revalue what has been devalued. We are about preserving outdated memories - tapes, film, photos, and audio - into digital keepsakes that are both usable and safe for future generations. We are led by the desire to find simple technology and design-driven ways to reconnect people with things that matter most, but are being lost or overlooked.*Legacybox is an Equal Opportunity Employer who complies with all Federal, State and Local laws prohibiting discrimination in employment.'

Keywords: Legacybox, Chattanooga , Call Center Agent, Sales , Chattanooga, Tennessee