BDC Agent/Internet Sales Representative-Automotive

Company: Mountain View Ford
Location: Chattanooga
Posted on: May 16, 2022

Job Description:

Job DescriptionMTN View Ford Lincoln is hiring a BDC Sales Agent!This position is a Sales Customer Service position as an Internet Sales Representative within our Business Development Center at our dealership!Do you have the talent we are searching for to join our family owned dealership? You will be the voice of our auto group. This department handles all incoming sales leads both Internet form and incoming calls. The BDC sales agent sets appointments for our sales division and makes the first call out to any new website lead while tracking follow-up tasks in our CRM software. Top hourly pay is available but only for top performing agents! Starting range for agents with experience is $15 and up, based skill set and experience. If you know our CRM and VIN Solutions - you have a step in! Experienced in this role at a dealership is required.Our employee benefits include eligibility for medical, dental and vision insurance, 401(K), Paid time off, paid training, growth opportunities, employee purchase discounts, long term job security, flexible work schedule, and more!Saturday work is required for this position. Customer service experience is a HUGE win, give us a shout if you would like to talk about this amazing opportunity! Responsibilities

• Setting sales appointments and working follow up tasks for a set goal of leads per month.
• Generate appointments and quotes by means of proactive outbound prospecting and lead activity management in an effort to qualify and market to potential customers
• Handle all incoming online email leads phone leads in a timely manner. Respond to email inquiries in a professional, well-spoken manner
• Assist customers in vehicle selection based on their needs
• Direct customers to product information resources, including those available online
• Deliver inquiries/messages intended for other sales personnel and departments promptlyQualifications
  • Experienced with CRM would also be highly valuable and preferred.
  • People person - our agents are on the phone all day every day, you must enjoy working with the public (customer service skills is a must!)
  • Details details details - To some extent you are self managed, if you make the same mistakes over and over after counseling you won't succeed in this job.
  • Work well in a team atmosphere with other professionals - You will be located among managers, sales people, other agents, so you will need to have great communication skills not only for your customers, but also colleagues.
  • Being on time and avoiding absenteeism is critical to your success - We adhere to strict attendance policies.Candidate must be able to work remotely if we temporarily or permanently pivot to this at any given time. We will be filling the role immediately, you don't want to miss out on this!

Keywords: Mountain View Ford, Chattanooga , BDC Agent/Internet Sales Representative-Automotive, Sales , Chattanooga, Tennessee