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Retal Sales Agent Trainee

Company: Direct Auto
Location: Chattanooga
Posted on: October 18, 2020

Job Description:

Want to grow your sales career with one of the fastest growing auto insurers in the country? Start a new career in omni-channel sales? Thrive in a performance-driven environment where youre recognized and rewarded for your results? If the answer is, yes! then apply to join our team today!

Founded in 1991, Direct Auto Insurance is a well-established, fast-growing company that sells affordable car, renters, motorcycle, homeowners insurance, and other types of coverages and products online, over the phone, and in-store at more than 400 retail locations across the United States.

We offer the opportunity to work in a fast-paced, dynamic sales environment with real opportunity for career growth and advancement alongside experienced leaders within an entrepreneurial culture, and energetic environment.

What makes Direct Auto Insurance unique?

--- Ability to sell a multitude of industry-leading products through retail stores and phone

--- Entrepreneurial, performance-based, and results-focused culture

--- Multi-tiered and comprehensive paid training program

--- Above market compensation plan with uncapped commission and comprehensive benefits

--- Internal advancement opportunities grow with us!

--- Sales Leadership

--- Sales Operations

--- Tuition Reimbursement

--- Paid Training

--- Sales contests, prizes, and competitions

--- And more

Primary Purpose:

This position provides the opportunity for motivated individuals to obtain industry experience working in a sales & customer support role while preparing and training to become a Licensed Insurance Sales Agent. Paid classroom and hands-on training is provided to assist trainees in the active pursuit of his/her State Property/Casualty and Life Licenses. Individual will assist customers, complete marketing activities and help with all office functions under direct guidance of an Agent or Lead Sales Agent.

Essential Duties and Responsibilities:

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.


  • Prepare to become a licensed agent through attending appropriate courses, self-study, participation in training activities and job shadowing of agents to learn skills and accumulate experience
  • Provide general clerical and administrative support to staff including handling inbound and outbound phone calls, reports, filing, researching and gathering information, and maintaining overall appearance of sales office
  • Assist customers with general questions, receive customer payments, issue receipts and verify balance/daily reports of receipts for cash drawers
  • Complete marketing & sales related activities which further the Direct Auto brand in the local market (outbound marketing calls, car dealerships visits, local events, distribution of flyers, etc.)
  • Contact customers regarding account status and renewals
  • Prepare and send information to customers and lien holders
  • Read and remain current on company guidelines, announcements, memos and bulletins related to company policy and procedure

    Minimum Skills and Competencies:

    The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • High school diploma or general education degree (GED)
    • Ability to acquire Property/Casualty and Life/Health licenses as part of our training program within 60 days of hire
    • Demonstrated ability to provide excellent customer service and develop and maintain customer relationships
    • Friendly, outgoing, and positive personality
    • Highly motivated to market and sell in multi-product environment where cross selling and customer retention is essential to sales budget attainment
    • Must possess effective verbal and written communication skills
    • Excellent interpersonal skills with the ability to establish working relationships with internal and external clients at varying levels within the organization
    • Experience or strong willingness to develop key relationships and market our products within community organizations and the local business community
    • Valid U.S. State-issued drivers license
    • Strong computer skills and working knowledge of MS Office applications
    • High level of initiative, drive, or desire/openness to learn new skills and information

      Desired Skills:

      • Bachelor Degree
      • Some prior customer service or sales experience required. Retail Sales/Business-to-consumer sales experience
      • Previous successful experience working in a position with sales quotas/targets
      • Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
      • Knowledge of insurance laws, regulations and processes, ability to analyze and interpret insurance policies and insurance coverage and/or experience in working in a compliance and regulatory environment

        #LI-VF1

        National General Holdings Corp. is an Equal Opportunity (EO) employer Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.

        In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Keywords: Direct Auto, Chattanooga , Retal Sales Agent Trainee, Sales , Chattanooga, Tennessee

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