Senior Analyst Category Experience
Company: Home Depot
Location: Atlanta
Posted on: April 2, 2026
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Job Description:
With a career at The Home Depot, you can be yourself and also be
part of something bigger. Position Purpose: The Sr. Analyst,
Category Experience works closely with their leadership team to
understand the merchandising strategies and objectives. This
position will analyze and leverage customer information and
behaviors as well as competitive bench-marking to identify areas
necessary to improve the customer research/shopping experience.
Ultimately these improvements will result in improved customer and
associate satisfaction, increased traffic and sales, and improved
conversion. This role is an opportunity to be at the leading edge
of truly channel-interconnected retail leadership, while further
building functional skills in merchandising. Key Responsibilities:
40% Analyze customer information (external data, internal research,
site behaviors, post-transaction data) to identify the most
significant opportunities to improve the customer experience across
categories. 30% Identify opportunities to improve taxonomy,
purchase path (search and navigation), data content, SEO and
post-transaction results through tactical execution. 15% Execute
system changes for promotional activity. 15% Develop and execute
taxonomy changes in the system necessary to support new onboarding
and business changes. Direct Manager/Direct Reports: Position
Reports to Manager, Category Experience. No direct reports. Travel
Requirements: Typically requires overnight travel less than 10% of
the time. Physical Requirements: Most of the time is spent sitting
in a comfortable position and there is frequent opportunity to move
about. On rare occasions there may be a need to move or lift light
articles. Working Conditions: Located in a comfortable indoor area.
Any unpleasant conditions would be infrequent and not
objectionable. No travel required Minimum Qualifications: Must be
eighteen years of age or older. Must be legally permitted to work
in the United States. Proven results in any (but, including most)
of the following areas: CI, CRM, customer experience, product
content optimization, product management, financial analysis,
business analysis, data analytics Preferred Qualifications: Strong
numeric and advanced analytics aptitude Basic technical aptitude
with web-based tools and advanced proficiency of the Microsoft
Office Suite The ability to understand and influence
cross-functional inputs to Merchandising for achieving better
output results High comfort level with working in an ambiguous,
fast paced environment Ability to solve complex problems Strong
interpersonal, motivational, and communication skills (speaking,
writing, presenting) Strong attention to detail Track record of
taking ownership and driving results Minimum Education: The
knowledge, skills and abilities typically acquired through the
completion of a bachelor's degree program or equivalent degree in a
field of study related to the job. Preferred Education: No
additional education Minimum Years of Work Experience: 2 Preferred
Years of Work Experience: No additional years of experience Minimum
Leadership Experience: None Preferred Leadership Experience: None
Certifications: None Competencies: Action Oriented Collaborates
Drives Engagement Communicates Effectively Customer Focus Drives
Results Manages Conflict
Keywords: Home Depot, Chattanooga , Senior Analyst Category Experience, Retail - All , Atlanta, Tennessee
