DOCK & DOOR TECHNICIAN/ESTIMATOR
Company: Bailey's General Store
Location: Chattanooga
Posted on: September 28, 2024
Job Description:
The Dock & Door Service Technician/Estimator is responsible for
installation, service, repair, troubleshooting, and inspecting
commercial/industrial overhead doors, loading docks, dock leveling
systems, and other warehouse equipment. In addition, this role will
collaborate with sales and service team members to develop
estimates for dock and door work for customer review and approval.
This is a customer facing role that may also require regional
travel.ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Represent Bailey as the primary point of contact for all
commercial Dock & Door customers within a service area.
- Develop estimates in collaboration with members of the sales or
service team for presentation to and approval by customers for dock
and door installation, repair, service, parts, etc.
- Install, service, and repair commercial/industrial doors, door
opening systems, loading/warehouse docks, and dock leveling
systems.
- Perform preventative maintenance on Bailey equipment and
systems at customer sites.
- Assist with project management and coordination.
- Troubleshoot dock and door equipment, mechanisms, mechanical
systems, and electrical circuits.
- Ensure quality through checking for proper installation,
balance, and clearance.
- Proactively address customer needs and expand Bailey business
through prompt, friendly, and safe service.
- Handle other duties and special projects as assigned.What we
offer:
- Competitive pay.
- Comprehensive benefits.
- Multiple health plans including one plan with 100% employer
paid premiums.
- Generous 401K matching.
- 100% Employer paid short and long term disability.
- Industry-leading time off plan with new employees earning 3
weeks of PTO per year and eligible for up to 5 additional sick
days.
- A family owned and operated business that prioritizes the needs
of our employees and customers.
- The ability to grow your career with us through substantial
training opportunities for all team members. Training includes both
OEM training with our manufacturers and proprietary training
developed internally through Bailey University.RequirementsThe
individual in this position should be personable, a problem solver,
reliable, ethical, intelligent, and able to adapt to the forces
around them-customers, suppliers, co-workers, and other
vendors.Education/Training/Experience:
- A technical school certificate or equivalent experience in
mechanical repairs.
- A minimum of two (2) years experience in industrial
maintenance, preferably with servicing warehouse equipment,
commercial overhead doors, and/or loading dock equipment.
- Experience in welding, steel fabrication, and electrical.
- A minimum of two (2) years experience developing
quotes/estimates.
- A minimum of two (2) years experience in a customer
facing/customer service role.Skills, Knowledge, and Abilities:
- Strong mechanical skills
- Great communication skills
- Good, safe work habits
- Strong diagnostic and repair skills
- Able to work with minimal or no supervision in the
fieldLicense(s) or Certification(s) Required:
- Valid Driver's LicensePersonal Protective Equipment Required:
- Steel toed, non-slip, work boots (annual reimbursement provided
by Bailey)
- Leather gloves, rubber gloves (provided by Bailey)
- Safety glasses (provided by Bailey)
- Hearing protection (provided by Bailey)
- Safety vest (provided by Bailey)
Keywords: Bailey's General Store, Chattanooga , DOCK & DOOR TECHNICIAN/ESTIMATOR, Professions , Chattanooga, Tennessee
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