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Desktop Support Analyst

Company: System Soft
Location: Chattanooga
Posted on: September 25, 2022

Job Description:

Hello,This is Ramesh Nag from System Soft Technologies Please review the below job description if you are interested in this position, please share me your most updated resume and you can reach me to Ramesh.nag@sstech.us / 727-228-3200 Ext 517 or 225-414-9381. Position: Service desk support Location: Chattanooga, TN 37402 (work is remote)Duration: 6+ months Qualifications:Associate degree or equivalent, relevant work experience is required. Experience2 years of end-user technical and/or call centre experience required.Skills/CertificationsProficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)Excellent oral and written communication skills.Strong interpersonal and organizational skillsWorking knowledge of Windows Operating Systems required. Technical customer support and/call center experience required, including the ability to work with users of all ability and knowledge levels.Must be able to work flexible shifts in a 24x7x365 work environment, including mandatory rotating weekend, holiday and overtime assignments.Support Center Analyst certification and ITIL Foundation Certification must be successfully completed within the first 12 months of service in the job.

Keywords: System Soft, Chattanooga , Desktop Support Analyst, Professions , Chattanooga, Tennessee

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