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Director of IT Driver Experience

Company: confidential company
Location: Chattanooga
Posted on: January 16, 2020

Job Description:

Director of IT Driver Experience Reports to Chief Information Officer Direct Reports 10- 20 people Summary Bring a great deal of energy and thought leadership to professional driver facing solutions which will have tremendous impact to the driver experience and profitability of the enterprise. Coordinate with teams of resources including innovative technology focused ones along with project leadership and business stakeholders to exceed business and driver expectations. With a collaborative leadership style, create a 360-degree stakeholder engagement model that enables the creation of a driver focused technology enabled solution set which impacts enterprise value. Demonstrate flexibility to adjust with market conditions while continuing to maintain an outcome focused demeanor. Duties and Responsibilities With an emphasis on driver facing technology, oversee the strategy and delivery of mobile solutions, tractor & trailer technology, which is innovative, cost effective and will dramatically improve the driver experience. Develop, implement, and oversee a comprehensive development environment that ensures applications (legacy and third-party) serving the driver are fit-for-purpose and of industry leading form and function. Serve as a liaison between application management suppliers including consultants and other service providers and the company. Build a team of leading-edge innovators which will live, eat, sleep and breathe to improve the driver experience. Develop personal growth opportunities for the staff and manage project deliverable based outcomes as well as production operations. Utilizing a collaborative 360 degree stakeholder engagement style, obtain support and buy-in to develop and deliver these strategic systems. Manage budgets and costs associated to the systems within the area of responsibility. Qualifications Education Bachelors degree in the field of computer science or business applicable degree required MBA or Masters in Information Systems preferred Experience Proven experience in system design and development process, including requirements analysis, stakeholder engagement, feasibility studies, craft proposals, mobility solutions, transportation industry, tractor and trailer technology, software design, programming, pilot testing, installation, evaluation and operational management. Skills/Certifications Proven leadership skills Superior analytical, communication and interpersonal skills Balanced Visionary and Strategic Thinker, with Execution Focus - provided by Dice

Keywords: confidential company, Chattanooga , Director of IT Driver Experience, Professions , Chattanooga, Tennessee

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