ChattanoogaRecruiter Since 2001
the smart solution for Chattanooga jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Chattanooga
Posted on: August 17, 2019

Job Description:

Inbound Travel Consultant "Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Apply To Become A CSR Agent: Please visit mommyjobsonline.com and click on Join Now and select the customer service job bank registry to get connected with this client and to become a member. Please reference agent id code MJOLSasha3250 on your registration submission. Office: 14054186160

Keywords: Mommy Jobs Online, Chattanooga , Inbound Travel Consultant, Other , Chattanooga, Tennessee

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


31B Military Police - Police Officer
Description: 31B Military Police - Police OfficerJob ID: Job Views: 13Location: MURFREESBORO, Tennessee, United StatesZIP Code: 37129Job Category: Police and ProtectionPosted: 08.16.2019Age Requirements: Must be between (more...)
Company: Army National Guard
Location: Murfreesboro
Posted on: 08/21/2019

Postmates Delivery Driver (No Experience Needed)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are
Company: Postmates
Location: Cleveland
Posted on: 08/21/2019

Get Paid At Home: Surveys
Description: Big Brands
Company: Survey Voices
Location: Murfreesboro
Posted on: 08/21/2019


Team Member - Delivery
Description: Buckle up, hit the open road and start making hungry people happy as a delivery driver for Pizza Hut--. That's right, we'll pay you to cruise around in your mobile office - your car - listening to your (more...)
Company: Pizza Hut
Location: Cleveland
Posted on: 08/21/2019

Order Processor
Description: Order Processor North America-North America-United States-GA-Alpharetta The Order Processor will be supporting the Inside Sales team and other internal partners to help drive sales and support our customers. (more...)
Company: Leica Biosystems
Location: Alpharetta
Posted on: 08/21/2019

25U Signal Support Systems Specialist
Description: 25U Signal Support Systems SpecialistJob ID: Job Views: 13Location: CHATTANOOGA, Tennessee, United StatesZIP Code: 37404Job Category: Technology and NetworkingPosted: 08.16.2019Age Requirements: Must (more...)
Company: Army National Guard
Location: Chattanooga
Posted on: 08/21/2019

Junior Front End Developer
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Chattanooga
Posted on: 08/21/2019

Bid On Local Window Installing Jobs - Reach New Customers In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Chattanooga
Posted on: 08/21/2019

91E Machinist
Description: 91E MachinistJob ID: Job Views: 11Location: SMYRNA, Tennessee, United StatesZIP Code: 37167Job Category: Mechanic and MaintenancePosted: 08.16.2019Age Requirements: Must be between the ages of 17 and (more...)
Company: Army National Guard
Location: Smyrna
Posted on: 08/21/2019

Senior Systems Integration Engineer
Description: Position Summary br br The Senior Systems Integration Engineer works in the Delivery and Support Engineering group. This role involves product solution planning, design, and implementation, as well (more...)
Company: Dispersive Networks
Location: Alpharetta
Posted on: 08/21/2019

Log In or Create An Account

Get the latest Tennessee jobs by following @recnetTN on Twitter!

Chattanooga RSS job feeds