Member Retention Specialist
Company: VirtualVocations
Location: Murfreesboro
Posted on: May 3, 2025
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Job Description:
A company is looking for a Membership Retention Associate
Specialist to join their Member Care Unit.
Key Responsibilities
Retain current members by discussing membership benefits and
addressing cancellation requests
Provide professional counseling on membership inquiries and
services
Meet or exceed established production goals in a high-volume
contact center environment
Required Qualifications
High School Diploma or equivalent
Two to five years of customer sales and service and/or retention
experience
Previous inside sales experience focusing on customer care is
desirable
Ability to obtain appropriate licensing for sales and service
within 90 days of hire
Exceptional attendance and punctuality with the ability to work
overtime or holidays as needed
Keywords: VirtualVocations, Chattanooga , Member Retention Specialist, Other , Murfreesboro, Tennessee
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