Field Support Specialist l
Company: Maxim Health Systems
Location: Chattanooga
Posted on: March 19, 2023
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Job Description:
Field Support Specialist l Chattanooga, TN, 37421 Operations,
FieldOffice Full Time Position Description: The Field Support
Specialist I, in collaboration with the Field Support Specialist
II, is responsible for providing the highest level of
professionalism and customer service to team members, caregivers
and other customers through daily interactions. The Field Support
Specialist I provides our clients and customers with a positive
first impression of the company's core values and competencies.
Essential Duties and Responsibilities: Maintains confidentiality of
client, patient, caregiver, and team member information and records
Meets and maintains HIPAA regulations in regards to Protected
Health Information In collaboration with the Field Support
Specialist II:+ Assists candidates through the application, hiring,
and onboarding process+ Assists with the billing, payroll, and
medical records process Demonstrates positive professional
interactions with all candidates, caregivers, team members, clients
and customers Greets and provides excellent customer service to all
visitors. Manages the front desk console and provides clients and
customers with a positive first impression. Assists with various
office administrative functions, including ordering office
supplies, answering telephone inquiries, photocopying, and
monitoring incoming/outgoing facsimiles Performs other duties as
assigned Minimum Requirements: High school diploma or equivalent
degree required Minimum one year of administrative work experience,
to include typing skills Meets all federal, state, and local
requirements Proficiency with computers, including Microsoft Office
Excellent verbal and written communication skills Ability to work
independently and multitask effectively while maintaining attention
to detail Compliance & Ethics Expectations: Participates and
successfully completes the company's compliance program
requirements and adheres to the Code of Conduct, Company policies,
and applicable federal and state requirements Sets an example for
other employees regarding how the Company's Code of Conduct and
Compliance Program is applied and observed every day when dealing
with customers, business operations, or other team members Reports
potential violations of company policy, Code of Conduct, and/or
applicable laws and regulations to the company hotline, through the
chain of command, to the Compliance and Ethics Department, or
through other channels made available by the company for reporting
potential violations Promotes an environment in which other
employees are encouraged to report potential violations As
appropriate, provides input and suggestions regarding areas in
which policies, procedures, workflows, and/or controls can be
improved to enhance compliance#Homecare Benefits At Maxim
Healthcare Group, we firmly believe that our employees are the
heartbeat of our organization and we are happy to offer the
following benefits: Competitive pay & weekly paychecks Health,
dental, vision, and life insurance 401(k) savings plan Awards and
recognition programs Benefit eligibility is dependent on employment
status. CO Specific Benefits: Medical/Prescription, Dental, Vision,
Health Advocacy (company paid if enrolled Medical), Health Advocate
Employee Assistance Program, Health Savings Account , 401(k),
401(k) Company Match, Profit Sharing, Short Term Disability, Long
Term Disability, Primary Caregiver Leave, Parental Leave, Life and
Basic Accidental Death & Dismemberment Insurance, Voluntary Life
and Accidental Death & Dismemberment Insurance, Hospital Expense
Protection Plan, Critical Illness Insurance, Accident Insurance,
Dependent Care Flexible Spending Account, Home and Auto Insurance,
Pet Insurance, Transportation Benefits, CommonBond, Educational
Assistance Program, College Partnership Program, Paid Time
Off/Company Holidays About Maxim Healthcare Group Maxim Healthcare
Group has been making a difference in the lives of our patients,
caregivers, and employees for more than 30 years. Our nationwide
suite of services includes home healthcare, companion and
behavioral care, healthcare staffing, and workforce solutions.
Maxim's commitment to customer service, compassionate patient care,
and filling critical staffing needs makes us a trusted partner
wherever healthcare is needed. Maxim Healthcare Group is an equal
opportunity/affirmative action employer. All qualified applicants
will receive consideration for employment without regard to sex,
gender identity, sexual orientation, race, color, religion,
national origin, disability, protected Veteran status, age, or any
other characteristic protected by law. Share: Linkedin Facebook
Twitter What to Expect Our checklist will walk you through updates
in your applicant experience.- Submit an Inquiry- Submission
Review- Follow-Up by RecruiterMaxim Healthcare is an Affirmative
Action/Equal Opportunity Employer. Please to view our EEO and AAP
policy.
Keywords: Maxim Health Systems, Chattanooga , Field Support Specialist l, Other , Chattanooga, Tennessee
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