End User Services Support

Company: Ask Staffing
Location: Chattanooga
Posted on: March 19, 2023

Job Description:

Job Description:

Qualifications:

• All applicants will be advised that Client, as a federal contractor, may be required to implement a COVID-19 vaccine mandate. Job Qualifications:
  
  Education:
  • Associates degree in Information Systems or a related field or equivalent years of experience is required. Equivalent years of experience are defined as 2 years of professional experience.
  • 2 years - Experience in Information Technology required SkillsCertifications:
    • Proven analytical and problem-solving skills and ability to perform non-routine analytical tasks
    • Proficient oral and written communication skills
    • Proficient interpersonal and organizational skills
    • Exceptional time management skills Responsibilities:
      • Provides technical, operational and administrative support for IT-related End User provisioning and support Devices
      • Performs manual installation of non-packaged software, which includes both purchased products and internally developed applications.
      • Ensures appropriate change management approvals are in place prior to deployment
      • Manage multiple assignments and problems in an environment of continually changing priorities while keeping end users and management informed of progress along the way.
      • Provides timely and effective technical support to end users, answering questions, troubleshooting problems, and providing general assistance in the use of end-user hardware and corporate-standard software.
      • Documents technical issues and their resolution, in accordance with incident and knowledge management standards.
        About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities.
        
        ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.

Keywords: Ask Staffing, Chattanooga , End User Services Support, Other , Chattanooga, Tennessee