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Relationship Banker - Northgate

Company: First Horizon Bank
Location: Chattanooga
Posted on: October 11, 2021

Job Description:

If you are you a go-to person for advice, then become an First Horizon Bank Relationship Banker! You will work to deepen the relationships with clients as the key contact for banking advice. Ensure client satisfaction by using your product knowledge, expertise, and exceptional customer service skills to engage clients, uncover cross selling and referral opportunities, build trust, and support the teller line as needed. If you are looking for the next step in your banking career, this is it!

Duties & Responsibilities:

  • Responsible for opening checking accounts, savings accounts, and providing all other deposit product services at the customer’s request.
  • Look for products/services to benefit customers & actively informs/sells these benefits/products to clients. Identify client needs and follow through and close sales.
  • Responsible for supporting the teller line to keep the customer lines to a minimum and exhibit quality customer service.
  • Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships.
  • Participate in client/prospect calling activities during special deposit/loan campaigns.
  • Assist in conducting and/or participate in meetings to enhance knowledge of sales initiatives/processes, bank products, operational processes and “exceptional” customer service delivery.
  • Take loan applications for personal/retail consumer needs as required.
  • Assist with dual control vault responsibilities and assists with audit controls.
  • Assist branch management with ‘on the job training” of new employees.
  • All other job related duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required.

High school diploma or general education degree (GED) and at least 2-5 years of related experience including experience as a Teller or Universal Banker, or an equivalent combination of experience and education/training.  Experience with Microsoft Word, Excel, and Outlook.

Note: As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.

Compensation and Benefits
We offer career growth and a competitive Total Rewards Package including:

  • Health, dental and vision coverage for different individual and family needs
  • Company provided dollars to help pay for benefit premiums
  • Health Savings Account with the ability to earn company contributions
  • Flexible Spending Accounts for healthcare and dependent care
  • 401(k) employer match up to 6%
  • Generous paid time off for vacation and holidays
  • Life, accident, and disability insurance
  • Wellness programs, platforms and incentives
  • Medical Decision Support
  • Paid short and long-term disability leave
  • Employee Assistance Program
  • Tuition Reimbursement
  • Adoption Assistance
  • Associate Relief Fund
  • Associate Recognition programs
  • Vacation Donation Program
  • Payday every other Friday
  • Mentor  Program
  • Flexible and remote work for many positions


First Horizon Bank began in 1864, in Memphis, Tennessee and we've remained dedicated to our clients, associates, and communities for over 150 years. Our culture and diversity shape the way we do business. It's resulted in numerous awards and growth into a top 25 bank with locations across the Southeast. We're publicly traded under the ticker symbol "FHN" on the NYSE.

Visit us:  Facebook Twitter LinkedIn  |  Instagram  |  YouTube

Keywords: First Horizon Bank, Chattanooga , Relationship Banker - Northgate, Other , Chattanooga, Tennessee

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