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Administrative Support Assistant 1

Company: City of Chattanooga
Location: Chattanooga
Posted on: June 12, 2021

Job Description:

Summary Benefits Supplemental Questions

WORK HOURS: 7:30 A.M to 4:00 P.M (Monday thru Friday)

WORK LOCATION: Paul Clark Building/ City Wide Services

  • This is a non exempt position*


Incumbents in this classification are responsible for providing routine clerical duties including answering telephones, greeting and assisting visitors, filing, performing data entry and distributing mail. Duties include scheduling conference rooms for department meetings and City events; ordering and maintaining inventory of department supplies; receiving and generating service requests and dispatch crews and reporting building maintenance issues. Work requires close supervision (although most tasks are so routine that little supervision is required).

Essential Functions: Performs various routine clerical duties utilizing standard office equipment to include screening incoming calls; taking and transmitting messages; maintaining calendars; keyboarding information into databases; making photocopies; performing data entry; faxing documents; typing; requisitioning supplies and word processing.

Responds to requests for information from the general public; answers routine questions; directs callers to appropriate internal departments and/or external organizations.

Enters information into applicable databases and/or other computerized systems to collect and maintain records and information in assigned area of responsibility.

Files documents alphabetically, numerically or by other prescribed methods.

Receives, sorts, files and/or distributes a variety of correspondence, reservations, invoices, fees, work orders, reports, service requests, materials, deliveries, mail and/or other applicable items.

Schedules conference rooms and/or other related facilities for department meetings and City events.

Monitors and restocks office supplies and materials; initiates the replenishment of applicable inventory and supplies.

Assists with coordinating department activities such as tracking work and change orders, reporting building maintenance issues, dispatching crews to areas requiring service, relaying communications, researching and locating standard or routine information and providing related support.

Participates in special projects and/or other activities in support of efficient and effective department operations.

Performs other duties as assigned.

Minimum Qualifications: High School Diploma or GED and six (6) months related office support experience.



Supplemental Information: KNOWLEDGE AND SKILLS:

Knowledge of customer service principles; modern office procedures, methods and equipment; basic report preparation techniques; record keeping principles; keyboarding techniques and filing principles and practices.

Skill in using computers and related software applications; providing customer service; filing; keyboarding; using modern office equipment; preparing and proofreading a variety of routine reports and/or documents; maintaining records and files and communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.


Positions in this class typically require reaching, fingering, grasping, talking, hearing, seeing and repetitive motions.


Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.


Safety Sensitive: N

Department of Transportation - CDL: N

Child Sensitive: N

All employees must maintain Tennessee residency from the date of hire.

Only applicants who provide a valid email address will be notified when the position has been filled.

The City of Chattanooga, Tennessee is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

21-00203 AT

Keywords: City of Chattanooga, Chattanooga , Administrative Support Assistant 1, Other , Chattanooga, Tennessee

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