Contact Center Customer Service Agent (35461) (Chatsworth)
Company: Urban Outfitters
Location: Chatsworth
Posted on: June 11, 2021
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Job Description:
At Urban Outfitters Inc., our established ability to understand
our customers and connect with them on an emotional level is the
reason for our success. Each brand - Urban Outfitters,
Anthropologie, Free People, BHLDN, and Terrain - chooses a
particular customer segment sets out to create sustainable points
of distinction with that segment. We design innovative stores that
resonate with the target audience; offer an eclectic mix of
merchandise in which hard and soft goods are cross merchandised;
and construct unique product displays that incorporate found
objects into creative selling vignettes. The emphasis is on
creativity. Our goal is to offer a product assortment and an
environment so compelling and distinctive that the customer feels
an immediate connection to the brand and is persuaded to buy.Urban
Outfitters Inc. is seeking Customer Service Agents for their
Augusta, GA based Contact Center.Position: Customer Service
AgentStatus: Full time, 40 hours per weekOperating Hours: 7 days a
week, 7AM - MIDNIGHTSchedule: Varies based on performanceLocation:
Contact Center in Augusta, GARate: $12.60 / hourOverview:Sell
products over the phone and assist customers through the buying
process. Resolve customer service issues and provide solutions in a
friendly, courteous, efficient, and accurate manner.Job
Qualifications:* Possess excellent speaking voice and vocabulary.*
Able to type a minimum of 25 words per minute.* Must be able to
successfully complete training and pass assessment exam.* Effective
use of computer skills.* Exhibit excellent customer service
skills.
Associated topics: agente de servicio al cliente, call center, call
center associate, coordinator, customer care representative,
customer service representative, product support, rep, telephone,
tsr
Keywords: Urban Outfitters, Chattanooga , Contact Center Customer Service Agent (35461) (Chatsworth), Other , Chatsworth, Tennessee
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