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Company: Modis
Location: Chattanooga
Posted on: January 12, 2021

Job Description:

Associate's Degree or equivalent, relevant work experience is required. Experience l 2 years of end-user technical and/or call center experience required. Skills/Certifications l l Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint) l Excellent oral and written communication skills. l Strong interpersonal and organizational skills l Technical customer support and/call center experience required, including the ability to work with users of all ability and knowledge levelsJob Requirements:* Provide support in troubleshooting desktop software/hardware problems for end users* Resolve technical hardware and software issues* Procuring computer hardware and software* Provide help desk support for hardware problems to manufacturing users* Resolve hardware and software problems* Resolving software and hardware problems* Provide end-user hardware and/or software support* Providing technical assistance to end users by troubleshooting hardware and software issues on computer systems* Resolve end-user hardware/software problems to the end users satisfaction* Resolving hardware and software customer issues* Help resolve any hardware or software problems* Provide end-user software troubleshooting and support* Installing and troubleshooting hardware and software* Provide end-user support to computer users* Troubleshoot hardware and network connectivity issues* Provide assistance and support to end-user software and hardware troubleshooting* Installing hardware and software systems* Diagnose and resolve technical hardware and software issues* Troubleshoot and resolve users' hardware and software issues* Upgrade software on end user computer

Keywords: Modis, Chattanooga , Help Desk, Other , Chattanooga, Tennessee

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