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Operations Director (Gonzales, LA)

Company: ERMC - Total Facility Management
Location: Chattanooga
Posted on: September 13, 2020

Job Description:

Operations Director (Gonzales, LA) (Operations)

Chattanooga, TN, United States of America

ERMC is part of SecurAmerica, a privately-held, American-owned premium multi-discipline facility services company based in Atlanta, Georgia. Our mission is to provide legendary and responsive service solutions to our client, which provide uncompromising value, cost effectiveness and results to our clients' diverse business needs. Our business model is based on creating and delivering operational excellence to each and every customer by selecting the right people, training them to exceed our … [more]

Job Skills / Requirements We are currently seeking a hands-on, customer-oriented leader who will be responsible for the maintenance and janitorial departments at Tanger Outlets by ensuring high service levels and performance. The Director of Operations will routinely perform constant reviews and assess the overall needs of the client and property and will make informed recommendations to management. The ideal candidate will have prior experience in operations, floor care, light maintenance, and payroll while utilizing an effective, collaborative leadership approach to inspire respect and trust among team members! Administrative Responsibilities: - Recruit competent personnel--using effective methods to keep staffing at acceptable levels, working within budgeted hours and expenses. - Manage the department work schedule to ensure proper preparation and adequate staffing daily and for special events. - Train and manage staff--setting site operational goals for each department, regularly assessing performance, and quickly making effective corrections to performance and conduct, including retraining, employee corrective action and development plans. - Process new hires, scheduling, and payroll paperwork for all personnel. - Other duties as needed. Operational Responsibilities: - Manage the daily activities of each department to include appropriate cleaning and maintenance of all public areas, restrooms, offices, etc. - Ensure the proper care, maintenance, and presentation of interior and exterior landscaped areas. - Measure department effectiveness through quality inspections and adjust as goals change or need improvement. - Collaborate with and schedule contractors for electric, plumbing, and HVAC needs. - Purchase and maintain appropriate and adequate supplies and inventory for the property. - Ensure the proper maintenance of all equipment--making arrangements for repair and/or replacement of used and damaged equipment to avoid service disruptions. - Other duties as needed. Required Qualifications: - Experience supervising a housekeeping, maintenance, or landscaping department, preferably in a retail environment. - Dedication to excellence in customer service with a proactive approach in anticipating, listening to, understanding, and responding to customer needs. - Possess basic maintenance skills/knowledge and computer proficiency. - Make a professional impression, both in appearance and conduct with highly effective verbal and written communication skills. - Exudes confidence and comfort in interacting effectively with all levels of management. - Willingness to work hands-on and where needed, alongside the staff. - Passion to embrace change with the ability to modify goals and directives quickly. - Capable of multi-tasking and using independent judgment and solid decision-making skills. - Sound knowledge of OSHA and safety standards for housekeeping, maintenance, and landscaping programs. - Successful completion of a pre-employment criminal background, motor vehicle check, and drug screen. ***The salary range for this position is $45,760.00.***

Additional Information / Benefits ERMC is an equal opportunity employer. All applicants are considered for employment without regard to race, religion, sex, national origin, color, age, marital or veteran status, the presence of a non-job-related medical condition or physical handicap, or any other status protected by federal or state law.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan

This job reports to the Regional Director

Keywords: ERMC - Total Facility Management, Chattanooga , Operations Director (Gonzales, LA), Other , Chattanooga, Tennessee

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