General Manager - Hixson, TN / Chattanooga, TN / Hamilton County
- FULL TIME - Weekdays - Monday through Friday 9am-7/5/3pm
Planet Fitness, a private equity backed fitness retailer, is
seeking candidates for the role of a General manager. The General
Manager will lead and support a team dedicated to delivering an
excellent experience and revenue growth simultaneously with an
opportunity to contribute to every level of the gym's overall
success. This involves overseeing the entire operation of the club
with the focus on providing a superior customer experience,
establishing relationships within the community, developing a full
staff all while staying within the operational budget set for the
club. The General Manager is responsible for achieving targeted
results in the areas of financial sustainability, customer
satisfaction, revenue/sales performance, and financial
returns. They will be accountable for the successful management,
administration, and daily operations of the gym. We are looking for
a leader who is results-oriented and committed to quality
Essential Duties and Responsibilities :
Effectively recruit, lead, manage, communicate, train and
develop an entire staff including Assistant Manager, Front Desk
employees, and Fitness Instructors.
Ensure the club opens and closes on time as scheduled using the
Ensure that all issues within the club and on-line, involving
both employees and members, are addressed in an appropriate,
respectful and timely manner.
Promote a superior customer experience within the club
Complete annual Management appraisals.
Actively promote the Planet Fitness brand within local
Ensure accurate and timely daily deposits.
Ensure and monitor compliance with all policies, procedures and
Monitor performance and effectiveness of staff to meet or exceed
Monitor inventory in the club, ensuring there are adequate
Monitor and oversee employee payroll and scheduling ensuring the
club is adequately staffed at all times.
Responsible for Brand Excellence Review coordination and
Responsible for completing monthly self-inspections.
Ensure the accuracy of club documentation.
Monday : 9:00am - 7:00pm
Tuesday : 9:00am - 7:00pm
Thursday : 9:00am - 5:00pm
Friday : 9:00am - 3:00pm
Saturday : OFF
Sunday : OFF
Ability to manage multiple responsibilities
Solid work ethic with strong decision-making skills
Self-starter who takes initiative with minimal direction and
Comfortable working a flexible rotating schedule
Basic computer, math, and communication skills required
Superior customer service skills, preferably in the fitness
Solid supervisory, diplomacy and listening skills
Basic computer proficiency (Microsoft Suite)
Hard working, goal oriented, enthusiastic and energetic!
Two (2+) years Supervisor or Manager experience in a restaurant
or retail environment in a high-volume atmosphere or two years
Planet Fitness experience preferred.
Familiarity with Microsoft Office applications (Microsoft Word,
A High School Diploma Or Equivalent required
A Bachelor's Degree or four years supervisor or manager
Ability to travel to other clubs as needed
Company contribution towards health benefits that includes:
Medical, Dental, Vision, LTD, STD and Critical Illness
Paid Time Off benefits (if applicable)
Planet Fitness is an Equal Opportunity Employer Apply Now *
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