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Distribution Center Supervisor (PM Shift)

Company: Mast Global
Location: Chattanooga
Posted on: September 7, 2020

Job Description:

Description

Why should you join L Brands and Mast Global Logistics?

Mast Global is a wholly-owned division of L Brands - Mast Global is known worldwide as a premier supply chain organization with a reputation for innovation, speed, efficiency and quality. Constant change is the norm in specialty retail, we have a track record of changing to create unique brands and customer experiences. We are rapidly re-inventing our organization and our capabilities for a bright future. Our associates are our greatest asset. That's why it is our commitment to ensure talent - the growth, development and recognition of our people - is always a top priority.

Summary:

The Operations Supervisor serves as the front-line connection between business success and customer experience through enabling top associate performance and operational results. Casts a positive shadow as a leader; by consistently demonstrating and advocating our values.

Coaches and Develops for Success 50%

- Deliberate presence on distribution floor to build operational awareness and associate relationships

- Recognizes associates direct feedback and recognition programs

- Conducts method observations for all associates

- Coaches associates to maximize performance using established coaching methods, focusing on behaviors and results that drive learning andperformance

- Follows-up with associates to assess progress on action plans and determine next steps

- Conducts Monthly Performance Reviews with each associate

- Administers and manages the corrective action process when necessary

Successfully Drives Objectives 20%

- Manages and drives business objectives; develops and executes to achieve results, remains agile to adapt to change.

- Develops and implements the appropriate labor plan based on forecasted units and hours

- Monitors Warehouse Management (WM) system and associated outputs; handles related issues

- Proactively monitors, communicates and reacts to departmental changes/issues

- Ensures problems are solved within scope; elevates issues that require additional authority or support

- Continuously seeks to improve systems, processes and methods

- Identifies opportunities for innovation

Fosters an Open Culture where Associates are Connected and Our Values are Displayed 20%

- Devotes focused time and energy to establishing and maintaining relationships with associates

- Connects with each associate daily; sustains a high level of visibility and approachability

- Enables an energizing and fun culture by showing appreciation, recognition and positive reinforcement

Completes the Essential Administrative Tasks - 10%

-Generates, reviews, validates and actions reports including Labor Management (LM), Kronos, departmental productivity/accuracy, safety and other reports

-Prepares for weekly meetings

Qualifications

Qualifications

-Bachelor's degree in related field or equivalent experience.

-2-3 years of distribution or management experience.

-Experience leading non-exempt associates

Keywords: Mast Global, Chattanooga , Distribution Center Supervisor (PM Shift), Other , Chattanooga, Tennessee

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