Cluster Market Leader II or III (40-hr) Pikeville / Stantonsburg
Company: BB&T Corporation
Location: Pikeville
Posted on: April 8, 2021
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Job Description:
Cluster Market Leader II or III (40-hr) Pikeville / Stantonsburg
Specific information related to the position is outlined below. To
apply, click on the button above. You will be required to create an
account (or sign in with an existing account). Your account will
provide you access to your application information. Need Help?
Should you have a disability and need assistance with the
application process, please request a reasonable accommodation by
emailing--Accessibility or by calling 877-891-2510. This email
inbox is monitored for reasonable accommodation requests only. Any
other correspondence will not receive a response.Regular or
Temporary:RegularLanguage Fluency: English (Required) Work Shift:
1st shift (United States of America) Please review the following
job description: Responsible for overall balanced performance of
multiple assigned branches (the "cluster") with emphasis on
lending, deposit acquisition and non-interest income generation for
consumer and small business segments. Proactively initiate,
develop, and manage long-term, profitable relationships with
consumer and small business clients. Deliver superior quality
service in person or by phone such that client needs are met on a
consistent, positive basis. Provide general supervision of cluster
with focus on sales efforts. Support operational risk management of
the cluster.
Note:
Cluster Market Leader I-VI level assignment is based on a variety
of factors including, but not limited to: scope and complexity of
responsibility, experience and expertise of manager, number of
branches, deposit size, consumer and small business loan portfolio
size, investment goals, revenue, client households assigned, and
marketplace potential of the branch (segmentation), in addition to
other criteria determined relevant by Retail and Small Business
Banking Manager and the Community Bank.Essential Duties and
Responsibilities:Following is a summary of the essential functions
for this job. Other duties may be performed, both major and minor,
which are not mentioned below. Specific activities may change from
time to time.1. Responsible for instilling the BB&T Mission,
Vision, and Values within the assigned cluster.2. Responsible for
coordinating efforts to ensure BB&T client service expectations
are delivered.3. Responsible for sales management and revenue
generation within cluster. In addition, provide quality leadership,
encouragement, and guidance to all assigned personnel, while
ensuring that clients receive superior client service quality.
Responsible for the execution of the BB&T sales process within
the branch through BB&T supported sales processes and other
Community Bank initiatives.4. Make proactive daily contact with
clients and prospects either by phone, in person (including active
lobby engagement using Plan-it to determine optimal times) to
identify additional client financial needs, initiate client
relationships, and attract and retain new client households.5.
Initiate, direct, and participate in outside retail and small
business client development and in-house marketing programs.
Responsible for branch prospecting for new consumer and small
business households. Prospecting and providing additional solutions
that will expand existing household relationships. Participate in
civic, government, professional, business, and community affairs,
associations and groups to solicit and develop new consumer and
small business households for the branches. Promote BB&T's
positive public image in the community.6. Responsible for consumer
and small business loan performance within the cluster pertaining
to growth, profitability, and quality.7. Responsible for the
balanced growth, servicing, and profitability of the Bank's deposit
products.8. By executing on the Consultative Sales and Service
process, all cluster personnel must proactively and aggressively
market non-credit services (e.g. Payment Solutions, Insurance,
Merchant, Wealth, Investments, Payroll).9. Responsible for
providing leadership and coaching to all members of the branch
sales teams to ensure maximum performance and attainment of
personal goals and improvement plans.--10. Work closely with the
Branch Banker Team Leader in assigned branches for optimal staffing
of the branch teams to include hiring, goal setting, performance
reviews and ratings, salary reviews, promotional transfers,
terminations, training, etc.11. Responsible for coordinating with
the responsible Area Operations Officer to ensure that internal
controls are maintained with a proper emphasis on operational
risks. Maximize operations efficiently by managing non-interest
expenses.12. Proactively lead, manage and actively participate in
consultations with the Teller Supervisor, in personnel related
duties to the Tellers, including:a. Recruiting, interviewing, and
selecting;b. Training and development;c. Efficient staffing and
scheduling;d. Salary administration;e. Routine coaching and
counseling;f. Timely performance reviews;g. Staffing disciplinary
issues;h. Management of Workday/Plan-it.Required Skills and
Competencies:The requirements listed below are representative of
the knowledge, skill and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.1. Bachelor's degree or
equivalent education and related training2. Three years of
experience in financial services3. One year of leadership
experience4. Strong interpersonal, sales and relationship
management skills5. Strong written, verbal and communication
skills6. Demonstrate ability to provide leadership and to handle
multiple priorities under time constraints7. Demonstrated
proficiency in basic computer applications, such as Microsoft
Office software products8. Ability to travel, occasionally
overnight9. Must be SAFE Mortgage Licensing Act compliant within 30
days of employment in this role, including new or transfer of
registration and applicable NMLS background checkDesired Skills:1.
Bachelor's degree in Business, Accounting, Finance or Banking2.
Completion of BB&T's Retail Academy within six months of
employment in this role3. Graduate of BB&T's Leadership
Development ProgramTruist supports a diverse workforce and is an
Equal Opportunity Employer who does not discriminate against
individuals on the basis of race, gender, color, religion, national
origin, age, sexual orientation, gender identity, disability,
veteran status or other classification protected by law. Drug Free
Workplace.Thank you for your interest in Truist! BB&T and
SunTrust have come together in a transformational merger of equals
to create Truist, the premier financial organization in the
country. You may notice references to our legacy company names,
BB&T and SunTrust, in places throughout this site. All such
references should be understood to refer to Truist moving forward
while we continue to transition to the Truist name.EEO is the Law
Pay Transparency Nondiscrimination Provision E-Verify
BB&T and SunTrust have joined forces to become Truist. We're
combining the best of each company to bring you better experiences,
better partnerships, and better technology to offer even more ways
to help grow your financial confidence. With more than 275 years of
combined history through our legacy brands, BB&T and SunTrust,
Truist is now one of the nation's premier financial institutions,
dedicated to building a better future for our clients, teammates,
and communities. About Truist
Truist Financial Corporation (NYSE: TFC) is a purpose-driven
company dedicated to building a better future for its clients,
teammates, and communities. With 275 years of combined BB&T and
SunTrust history, Truist is one of the nation's largest financial
services holding companies offering a wide range of services
including retail, small business, and commercial banking; asset
management; capital markets; commercial real estate; corporate and
institutional banking; insurance; mortgage; payments; specialized
lending; and wealth management. Headquartered in Charlotte, North
Carolina, Truist serves approximately 10 million households with
leading market share in many high-growth markets in the
country.
Truist Bank, Member FDIC. Learn more at Truist.com .
Keywords: BB&T Corporation, Chattanooga , Cluster Market Leader II or III (40-hr) Pikeville / Stantonsburg, Human Resources , Pikeville, Tennessee
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