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Assistant Restaurant Leader (Asst. General Manager) In Training

Company: McDonald's
Location: Hixson
Posted on: March 20, 2023

Job Description:

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.
McDonald's Works for Me!
I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.
The Job for Me - Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.
The Team for Me - Our people want to say YES - to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in.
The Company for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.
Let's talk. Make your move! Join the #McFamily!
Responsibilities & Duties
The Assistant Restaurant Leader provides support to the Restaurant Leader on all aspects of operations. The ARL will lead all operations in the absence of the Restaurant Leader. Additionally, the ARL will be responsible for leading day to day operations and administration, providing coaching to department and shift leaders, and monitoring key performance indicators and creating in the moment action plans to ensure positive results. The ARL should be a change and servant leader and serve as a business partner under the Restaurant Leader.
Additionally, some requirements include:

  • Must have 3-5 years' experience in an Assistant Manager or equivalent manager role being in a hospitality, retail, or restaurant environment with similar or higher volume.


    • Have A Can-Do attitude and be committed to the overall success of the business.


      • Must be able to understand, analyze, and act on a Profit and Loss (PnL) Statement.

      • Must be able to execute labor controls, and coach their leadership team on labor controls.

      • Must be able to create action plans, delegate task amongst leadership team, and follow up to ensure completion of task.

      • Must be able to maintain an environment conducive to a fun, productive, and compliant workplace that focuses on our People!

      • Must be able to effectively communicate and track goals.

      • Responsible for being able to Manage by Walking Around (MBWA) in a manner that encourages the use of systems, standards, and routines, as established by McDonald's and The Good Food Group.

      • Responsible for ensuring compliant performance management process is followed.

      • Responsible for leading employee-centric training programs within the restaurant.

      • Must be able to lead a culture of hospitality to ensure that our restaurants are leaders in guest service.

      • Responsible for talent acquisition for restaurant-level roles.

      • Must be able to work a flexible schedule and be on call as business needs dictate.

        Preferred Qualifications

        • 5 plus years' experience in an Assistant General Manager or equivalent role within retail, hospitality, or a restaurant business.

        • Desire to continue to advance in restaurant leadership.

          This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
          By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
          Requsition ID: PDX_MC_A9D4FDB7-3F46-4F07-9E30-C84678538BE0_71704
          McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.
          McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at
          McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Keywords: McDonald's, Chattanooga , Assistant Restaurant Leader (Asst. General Manager) In Training, Hospitality & Tourism , Hixson, Tennessee

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