Director Of Catering
Company: Taziki's Mediterranean Cafe
Location: Chattanooga
Posted on: June 24, 2022
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Job Description:
Taziki's of Chattanooga DIRECTOR OF CATERING OPERATIONSTaziki's
of Chattanooga is looking for a great Leader who enjoys People and
has a passion for building relationships within a team and in the
Community. Our Local Franchise group is continuing to grow and with
our growth has come additional opportunities. We would love to Meet
you!The Perks:--- Exciting and dynamic work environment---
Opportunities for growth and a promising career path--- Competitive
salary --- Bonus plan--- Flexible work schedule--- Health
Benefits--- Paid vacation --- 5 Holidays off each year--- Paid time
off for periodic 'staff appreciation day' --- Hands-on Training
Program--- Free MealsResponsibilities:--- Train & Support Corporate
Catering program sales goals & operations--- Review past and
develop future sales goals--- Coordinate with operating partner,
their operations and LSM team to de---ne/communicate sales growth
plan--- Support the LSM team, as needed with guidance in growth
ideas and operations questions related to catering sales--- Assist
with hiring, training, and provide on-going support for catering
specialists across company markets--- Make visits to each company
market at least 1x per quarter and host regular
training/collaboration for catering specialists--- Offer training
and support on large scale and VIP catering events across market---
Assist management in assessing the catering specialist rankings
based on "A, B,C WHO method" and assist with interviews--- Create,
utilize and evolve training materials (best practice standards vs
VIP service levels of catering)--- Manage catering call center---
Advise and lend expertise ongoing rollout of Catering Online
Ordering program throughout the company store market--- Support
Taziki's franchise catering program by being an expert and aid
stores as neededo Train and support Franchise Consultants to be
successful with catering aspects of TSAo Collaborate with
leadership team to support struggling stores--- Execute changes to
catering menu with regards to design, and rollout execution for all
menu rollouts--- Participate in Periodic meetings--- Participate in
team planning retreat- 2x a year--- Participate in weekly team
huddle - via Google Hangoutso Attend one conference per year that
is relevant to your departmento Schedule an immersion experience 1x
a quarter in a store (marketing blitz, shadow GM, learn/work a
position)--- Produce monthly performance observation report and
comprehensive quarterly report for managers to ensure department
continues to improve, innovate and stay freshMeasurable Outcomes
---- Catering Sales: goals for each store in company market---
Catering Sales: actual results per period, quarter, year--- Top
catering customers by corporate market--- # visits to each market
per quarter/year--- Top 5 / Bottom 5 catering items by corporate
marketsWork conditions/Hours/Travel:Position requires a ---exible
schedule working approximately 50 hours a week to include some
nights and weekends. Workweek may vary depending on the event
calendar.Competencies:Knowledge, Skills and Abilities ----
Excellent leadership, customer service, and verbal communication
skills with customers and team members--- Ability to attract,
train, retain, and motivate quality employees--- Ability to
initiate actions, work independently and lead the team as necessary
on group projects strictly adhering to timelines, deadlines, and
budgets--- Pro---cient knowledge of Microsoft Word and Excel
programs and good database skills--- Navigate Advanced Order system
for catering pro---ciently--- Effectively navigate geographical
area and proper use of GPS--- Suf---cient math skills for budgeting
and planning for events--- Ability to adapt to a fast paced
environment and work with speed and ef---ciency in high-pressure
situations--- Strong organizational and time management skills for
multiple projects and tasks--- Meticulous attention to detail---
Sound decision making and problem solving skills--- Adhere to all
company policies and procedures (employee handbook)--- Professional
attitude and respect for coworkers, establishment, and the
brandQuali---cations ---- Must be at least 21 years of age--- At
least 3 years' experience in catering and restaurant operation
management--- Must have and maintain a clean driving record as
outlined in Taziki's Standard Driver's Policy--- Extensive catering
and dine-in menu knowledge--- Obtain ServSafe certi---cation---
Event planning and management experiencePhysical
Requirements:Position requires the ability to walk and stand for
extended periods of time. Perform duties that require the ability
to occasionally carry or lift objects weighing up to 40 pounds to
chest level without injury. Duties require the ability to bend and
stoop to effectively move, load and unload product onto catering
van, not to exceed 50 pounds unassisted. Requires ability to push
and pull carts containing products weighing up to 100 lbs. Exercise
good judgment when dealing with customer situations, complaints and
initiates corrective action in a professional manner.The statements
contained above re---ect general details as necessary to describe
the essential functions of this job, the level of knowledge and
skills required, but should not be considered an all-inclusive
listing of work requirements. Please be advised that this document
should not be construed, in any manner, as a contract of
employment. All employees of the Taziki's Mediterranean Caf-- are
employees "at-will". I have read and understand the
responsibilities and requirements of this position.
Keywords: Taziki's Mediterranean Cafe, Chattanooga , Director Of Catering, Hospitality & Tourism , Chattanooga, Tennessee
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