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Customer Service Specialist

Company: Robert Half
Location: Chattanooga
Posted on: April 9, 2021

Job Description:

Ref ID: 03764168Classification: Customer Service RepresentativeCompensation: $15.00 to $16.50 hourlyIf you want to work in the growing Telecom Services industry, you might be the Customer Service Representative OfficeTeam is looking for to build solid customer relationships. This Customer Service Representative position is an excellent career opportunity for an articulate, highly-skilled candidate. This could be the long-term temporary-to-full-time Customer Service Representative position you're looking for, if you can work in Chattanooga, Tennessee! This position is for candidates who work well in a dynamic, rapidly-changing call center.What you get to do every day- Organize and route incoming telephone calls- Deliver outstanding, friendly customer service in a timely fashion-Provide technical support and training for a variety of telecom products and services- Retrieve and oversee the sending of written business communications-Work with a company that offers a product that genuinely helps many people. Great feeling at the end of every day as you've made an impact.Job Requirements:- Enthusiastic attitude and an engaging businesslike approach- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement- Ability to interact effectively with internal and external partners and clients/customers - Solid understanding of Customer Relationship Management (CRM) systems- Demonstrated knowledge of Technical Support- Deep understanding of Post-Sales Support- Microsoft Excel experience highly preferred- Microsoft Word experience highly desired- Customer service experience required- Proven experience going the extra mile to solve complex customer inquiries via extensive research- Proficient with computers and technology platforms- 2+ years of past relevant experience- Customer service and office administrative skills- Excellent written/verbal communication and organizational skillsIf you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us todayOfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs. When you work with us, you're working with the best. has been recognized as one of FORTUNE's "Most Admired Companies" every year since 1998 and was named to Forbes' inaugural list of America's Best Temporary Staffing Firms. Questions? Call your local office at 1.. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information. -- 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( ).

Keywords: Robert Half, Chattanooga , Customer Service Specialist, Hospitality & Tourism , Chattanooga, Tennessee

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