Guest Service - Restaurant - Brainerd Road, Chattanooga, TN
Company: Churchs
Location: Chattanooga
Posted on: April 8, 2021
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Job Description:
Reports To (Title):Restaurant GeneralManager
Department:FieldOperations Job Summary:To serve each guest
courteously, quickly and efficiently while adhering to the
procedures in the Service Section of the Church's Operating
Standards Manual (the "OSM"). Accomplishes tasks in a timely and
orderly manner. KeyDuties/Responsibilities: Greets all customers
with a sincere smile, making them feel welcome through positive,
pleasant, and enthusiastic attitude. Takes and fills the customer's
order within company mandated service time. Suggestive up sell of
products as directed by management. Collects money and delivers
order to customer. Immediately attends to any customer service
problem or complaint. Notifies manager as needed. Verifies opening
reading and bank. Is accountable and responsible for all cash
issued and received at their register during their shift and all
guest checks used. Counts down drawer at end of shift to ensure
accuracy. Immediately notifies Manager in Charge of any deletions,
over-rings or equipment problems. Ensures that all product holding
times are strictly observed. Ensures products on the counter or in
the display case are properly rotated and attractively displayed.
Keeps display case interior and exterior clean at all times. Stocks
the service area with a sufficient supply of napkins, cups, lids,
etc. Maintains an adequate supply of iced tea. Performs all other
duties as assigned. Position Requirements (Education,
Qualifications, Experience): High school diploma or GED; at least 6
months of experience that is directly related to the duties and
responsibilities specified.
PositionQualifications/FunctionalSkills: Knowledge of all
restaurant policies, practices and operational and human resources
procedures Excellent interpersonal skills and the ability to
interact professionally with individuals at all levels, both
internally and externally. Must be able to succeed in a fast-paced
work environment. Must be able to receive money and accurately
count back change. Practices adequate security measures in cash
handling, making frequent cash drops and maintaining a minimum
amount of cash in the drawer. Basic computer skills. Report to work
timely for each scheduled shift. 1. If you're hungry for a career
that's fun, fast-paced and loaded with opportunity, then you've
come to the right place. At Church's--, we're not your typical
quick service restaurant. We make real comfort food that makes a
difference in peoples' lives. And for over 60 years, our restaurant
has been a place where hard-working people can get ahead and go on
to do amazing things by serving others. 2. Church's Chicken is an
equal employment opportunity employer and makes hiring and
employment decisions without regard to race, color, religion sex,
national origin, age, disability, genetic information or any other
factor prohibited by applicable law.
Keywords: Churchs, Chattanooga , Guest Service - Restaurant - Brainerd Road, Chattanooga, TN, Hospitality & Tourism , Chattanooga, Tennessee
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