PSYCHIATRIC TECHNICIAN
Company: State of Tennessee
Location: Chattanooga
Posted on: April 24, 2024
Job Description:
Job Information State of Tennessee Job Information Opening
Date/Time 04/16/2024 12:00AM Central Time Closing Date/Time
04/29/2024 11:59PM Central Time Salary (Monthly) $2,292.00 -
$3,433.00 Salary (Annually) $27,504.00 - $41,196.00 Job Type
Full-Time City, State Location Chattanooga, TN Department Mental
Health and Substance Abuse Services
LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF MENTAL HEALTH
& SUBSTANCE ABUSE SERVICES, MOCCASIN BEND MENTAL HEALTH INSTITUTE,
HAMILTON COUNTY Qualifications Education and Experience: Education
equivalent to graduation from a standard high school. Necessary
Special Qualifications: A valid motor vehicle operator license may
be required; some positions may require a valid motor vehicle
operator's license with a FOR HIRE (F) endorsement. Examination
Method: Non-competitive selection for Preferred Service positions.
Summary Summary: Under general supervision, is responsible for
psychiatric technical work of average difficulty; and performs
related work as required. Distinguishing Features: This is the
working level class in the Psychiatric Technician sub-series.
Positions may work in direct care on patient units in a psychiatric
hospital with responsibilities including providing daily living
care, individualized teaching, group teaching, and supervised
medical assistance. In addition, some positions may work as unit
coordinators or admissions clerks with responsibilities such as
such as entering/editing patient information into a database;
ordering medical and office supplies; explaining admission
procedures, taking vital signs and collecting other information
from patients at the time of admission; and other clerical or
patient care work.?An employee in this class may be assigned to
work days, evenings, nights, weekends, and/or holidays. This class
differs from Lead Psychiatric Technician in that an incumbent of
the latter trains and orients new Psychiatric Technicians and
supervises Psychiatric Technicians on an assigned shift in a unit.
NOTE: Applicants must successfully complete an approved Psychiatric
Technician training course with the State of Tennessee or pass an
equivalent examination. Failure to do so may result in termination.
Responsibilities Assisting and Caring for Others:
- Performs lifesaving emergency procedures (e.g., CPR, Heimlich
maneuver).
- Rescues injured patients and/or escorts patients to appropriate
areas during the event of an emergency.
- Provides basic and/or emergency/psychiatric medical assistance
under the direct supervision of a licensed health care
provider.
- Searches for and retrieves patients who are unaccounted for or
who have left facility without authorization.
- Bathes, clothes, feeds and provides direct daily living care
for patients.
- Calls for assistance to provide prompt medical
intervention.
- Teaches patients to function at the highest daily living level
possible through demonstration, one-on-one instruction, videos, or
booklets.
- Promotes social interaction by encouraging patient
participation in group activities and/or discussions.
- Escorts patients on field trips and medical appointments.
- Adjusts protective devices (e.g., helmets, mittens, spit masks)
to ensure patient and staff safety.
- Answers signals or call lights to determine the need of the
patient.
- Introduces the patient to other patients and the facility's
staff. Performing General Physical Activities:
- Restrains patients to prevent injuries to themselves and
others.
- Moves, lifts, and/or transfers patients using sliding boards,
wheel chairs, or other required equipment.
- Cleans the work area, supplies, and equipment to ensure a
sanitary living environment. Identifying Objects, Actions, and
Events:
- Identifies problematic situations between staff and patients
and takes appropriate corrective action (e.g., intervenes when a
staff member is having difficulties interacting with a
patient).
- Identifies patients at risk based on current assessment by
medical professionals and follows established protocols for
specific risks to ensure safety of patients and staff. Inspecting
Equipment, Structures, or Material:
- Inspects patients' belongings, rooms and other patient areas to
check for contraband, safety and health issues, equipment
functioning, or other problems or issues.
- Inspects food trays to ensure the delivered items are
consistent with the diet list for each patient. Updating and Using
Relevant Knowledge:
- Maintains current information and adheres to the Health
Information Portability and Privacy Act (HIPPA) and other
regularity standards relevant to job duties.
- Attends annual and periodic in-service training to keep
up-to-date on the latest methods and technologies relevant to job
duties. Interpreting the Meaning of Information for Others:
- Explains HIPPA laws, patients' rights, and other information to
patients, families, and/or conservators.
- Explains routine ancillary services during patient
orientation.
- Explains admission, vital sign, and laboratory procedures to
patients.
- Explains to patients the reason why they are leaving the
institution grounds for off-campus trips or appointments. Making
Decisions and Solving Problems:
- Evaluates patients' functionality to determine the need for
mobility assistance. Communicating with Persons Outside
Organization:
- Communicates with family members, service providers, and the
general public to exchange information in accordance with HIPPA
laws. Monitor Processes, Materials, or Surroundings:
- Monitors patients during administration of medications and
meals to assist in compliance with prescribed regimen.
- Monitors alarms and panic buttons to ensure safety of patients
and staff.
- Monitors office and medical supplies to ensure that adequate
quantities are on hand. Communicating with Supervisors, Peers, or
Subordinates:
- Meets with other staff daily to discuss patient behavior or any
other hospital situations that have occurred.
- Reports to immediate supervisor observed progression or
regression in patients that may indicate training/treatment need
changes.
- Communicates to appropriate staff the patients' needs for
interpreters or any other special services.
- Reports to immediate supervisor any safety or building
maintenance problems to request repair of the problems. Coaching
and Developing Others:
- May mentor new staff by providing feedback and information on
organizational culture, policies, and procedures, task
prioritization, and other work-related information. Scheduling Work
and Activities:
- May ensure patients' secure transportation upon discharge.
- Contacts all appropriate personnel to notify them of any
off-campus trips or appointments for patients. Getting
Information:
- Checks patients for the presence of injuries and/or
contraband.
- Takes patients' vital signs upon admission.
- Observes patients for signs of distress (e.g., poor vital
signs, level of consciousness, behavior outburst).
- Visually checks the physical condition of units for any
possible safety hazards.
- Observes patients visually for changes in behavior or attitude
indicating effective or ineffective training/treatment.
- Asks patients questions upon admission to identify food and/or
medical allergies.
- Monitors the amount of clothing and personal items belonging to
patients. Documenting/Recording Information:
- Documents general changes in the patients' behavior (e.g.,
eating and sleeping patterns).
- Documents inspection of findings on body injury chart.
- Records key behaviors on flow sheet for patients in seclusion,
restraints, and during unit checks.
- Fills out discharge paperwork by checking and initialing
appropriate boxes/fields on the required forms.
- Labels and stores patients' personal belongings.
- Transcribes onto appropriate forms the hand-written orders from
medical staff.
- Completes all required forms to gain approval to take patients
from the facility for off-campus trips or appointments.
- Labels laboratory specimen transport containers to ensure
proper handling of specimens.
- Records a personal item inventory for patients.
- Checks inventory sheets to ensure patients have their own
belongings when being discharged.
- Records patient progress on institutional tracking forms.
- Assembles patient medical records appropriately by ensuring
that all pieces of information are included and are in the correct
order.
- Records procedures and/or tests performed on pre-printed
logs.
- Fills out required forms to verify any money spent on patients'
personal items. Operating Vehicles, Mechanized Devices, or
Equipment:
- May operate a wheel-chair accessible vehicle or other State
motor vehicle to drive patients to off-campus trips or appointments
or to pick up needed supplies. Performing for or Working Directly
with the Public:
- Greets and interacts with visitors to determine the reason for
their visit, document/authorize their visit, and/or direct to
appropriate location. Controlling Machines and Processes:
- Operates or assists in the operation of Hoyer lifts, scales,
suction canisters, or other patient care equipment
- Operates copiers and scanners to create digital images of paper
documents. Interacting With Computers:
- Uses a computer (e.g., access the internet, use office
productivity software, such as word processing, spreadsheet, or
presentation programs) to process or obtain information, create
documents, and communicate by email. Processing Information:
- Enters and edits patient information in the health information
database (e.g., Avatar system).
- Compares total patient count to bed availability to determine
new admission availability.
- Orders medical and office supplies using an online ordering
system.
- Disassembles discharged patients' charts and other medical
information and submits to medical records staff. Estimating the
Quantifiable Characteristics of Products, Events, or
Information:
- Estimates the quantities of resource materials needed to
conduct treatment mall classes based on number of groups and number
of participants in each group. Handling and Moving Objects:
- Moves and unloads boxes of office and medical supplies to their
correct storage location.
- Removes personal items and bed linens from patients' room upon
discharge. Competencies Competencies:
- Customer Focus
- Integrity and Trust
- Listening
- Technical Learning
- Action Oriented
- Compassion
- Composure
- Patience
- Functional/Technical Competencies
- Time Management
- Written Communications
- Ethics and Values Knowledge:
- Basic knowledge of principles and processes for providing
customer and personal services, including customer needs assessment
and meeting quality standards for services
- Basic knowledge of principles and methods for teaching and
instruction for individuals and groups
- Basic knowledge of administrative and clerical procedures and
systems such as word processing, managing files and records, and
other office procedures and terminology Skills:
- Basic skill in managing one's own time
- Basic skill in using logic and reasoning to identify the
strengths and weaknesses of alternative solutions, conclusions or
approaches to problems
- Basic skill in understanding written sentences and paragraphs
in work related documents
- Basic skill in communicating effectively in writing as
appropriate for the needs of the audience
- Basic skill in understanding the implications of new
information for both current and future problem-solving and
decision-making
- Basic skill in talking to others to convey information
effectively
- Basic skill in giving full attention to what other people are
saying, taking time to understand the points being made, asking
questions as appropriate, and not interrupting at inappropriate
times
- Basic skill in selecting and using training/instructional
methods and procedures appropriate for the situation when learning
or teaching new things
- Basic skill in adjusting actions in relation to others'
actions
- Basic skill in teaching others how to do something
- Basic skill in actively looking for ways to help people
Abilities:
- Be physically able to perform assigned patient care tasks
- Be physically able to utilize approved crisis management
techniques
- Ability to quickly respond (with the hand, finger, or foot) to
a signal (sound, light, picture) when it appears
- Basic ability to listen to and understand information and ideas
presented through spoken words and sentences
- Basic ability to communicate information and ideas in speaking
so others will understand
- Ability to speak clearly so others can understand
- Basic ability to remember information such as words, numbers,
pictures, and procedures
- Basic ability to read and understand information and ideas
presented in writing
- Basic ability to communicate information and ideas in writing
so others will understand
- Ability to identify and understand the speech of another person
Tools & Equipment
- Computer
- Electronic Devices
- General Office Equipment
- Various medical equipment and devices TN Driver Standards State
of Tennessee positions that may involve driving responsibilities
require candidates to meet the following minimum driver
qualifications:
- A valid driver's license
- For the past five years, the candidate's driver record must not
have record of the following violations: driving under the
influence (DUI), reckless driving, license suspension for moving
violations, more than 4 moving violations. Please include your
Driver's License Information under the Licenses and Certifications
section of your application. **Agencies may allow an exception
based on other factors.
Keywords: State of Tennessee, Chattanooga , PSYCHIATRIC TECHNICIAN, Healthcare , Chattanooga, Tennessee
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