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Front Office Manager

Company: Shaner
Location: Chattanooga
Posted on: September 13, 2019

Job Description:

Shaner Hotels, a leading owner / operator of hospitality properties, is seeking an ambitious Front Office Manager for our Chattanooga Marriott Downtown, which is located in the heart of the business and entertainment districts. This Marriott includes 341 guestrooms, 2 suites, 9 meeting rooms, as well as indoor & outdoor recreation pools, on-site health club and whirlpool-sauna. The Marriott Downtown has approximately 7,700 square feet of meeting space and is connected to the Chattanooga Convention Center, which features over 63,000 square feet of meeting and exhibit space. The Terrace Restaurant offers on-site breakfast, lunch and dinner. The Kick's Lounge has casual evening dining and relaxation. The Front Office Manager will be responsible for the entire management of front office operations including guest relations, night audit, concierge, bell staff, PBX and hiring, training, and scheduling staff, as well as providing quality customer service and consistent dedication to guest satisfaction. The successful candidate will be responsible for maintaining quality of services offered to guests through the management of the functional areas of reservations, guest registration, bell services, telephone services and guest accounting, in order to maximize room revenues at all times, in accordance with Marriott and Shaner Hotels standards. To learn more about Shaner Hotels, please visit our website at Shaner is an Equal Opportunity Employer. The ideal candidate will have 2 + years of previous hotel Front Office management experience. The position requires effective time management and strong leadership communication skills. Will work efficiently in a multi-task environment with numerous departments throughout the hotel. Excellent guest service is a must! Previous Marriott experience is strongly preferred. Interested candidates are invited to send a resume in confidence to

Keywords: Shaner, Chattanooga , Front Office Manager, Executive , Chattanooga, Tennessee

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