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Regional Vice President-Operations

Company: Walden Security
Location: Chattanooga
Posted on: January 15, 2019

Job Description:

Be proud of where you work. Walden Security is one of the nation's largest privately-held security companies, providing a range of security services for commercial high rises, residential communities, manufacturing facilities, government buildings, automakers and more. We believe that people come first and that investing in our employees is one of the most important aspects of the business. And now we want you to join our team. SUMMARY: Directs and coordinates regional activities of contract security services operations to obtain optimum efficiency and economy of operations and maximize profits by performing the following duties personally or through subordinate supervisors. ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned by the President:* Plans develop and implement regional policies and goals.* Coordinates activities of departments such as operations, sales, and administration to effect operational efficiency and economy.* Leads in meeting client needs; meet with clients regularly, listens to issues, provides security and technical expertise and solutions. Ensures complete customer satisfaction.* Coordinates all operating activities with all other functions of the organization to obtain optimum service and utilization of human resources and equipment; creates action plans around key problem areas and constraints.* Directs and coordinates promotion of security services performed to develop new markets, increase the share of the market, and obtain competitive position in the industry.* Develops and manages the region?s annual budget and managing the monthly P&L. Identifies areas in which reductions can be made, and maintains operating budget. Ensures all established costs, quality, and delivery commitments are met.* Confers with branch and corporate personnel and reviews activity, operating, and sales reports to determine changes in programs or operations required.* Promotes organization in industry meetings as appropriate and attends trade associations.* Manages security operations business plans to include all program requirements, labor hours, cycle, production costs, and image.* Ensures the successful operational implementation of new contract start-up, including personnel requirements, material, training, facility, and equipment needs.* Reviews service and operating reports and directs the resolution of operational, service, and maintenance problems to ensure minimum costs and prevent lost coverage;* Partners with Human Resources to ensure thorough training of all assigned employees in the area of client, company, government, and customer policies, procedures, and regulations. Coordinates and/or conducts client/site-specific training and annual refresher training for security personnel, as well as meet corporate training standards.* Ensures that all contractual scheduled hours with a minimum of unbilled overtime. Ensures that overtime costs are managed effectively within company targets.* Develops and maintains operational procedures so that valid, site-specific post orders are always available for emergency reference by the security staff. SUPERVISORY RESPONSIBILITIES: Manages 3-4 subordinate General Managers or Sr. Operations Managers who supervise a total of 200-800 employees. Responsible for the overall direction, coordination, and evaluation of the region. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. ?

Keywords: Walden Security, Chattanooga , Regional Vice President-Operations, Executive , Chattanooga, Tennessee

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