Director of SaaS Revenue and Operations
Company: LegacyBox
Location: Chattanooga
Posted on: February 1, 2025
Job Description:
Director of SaaS Revenue and OperationsWe are seeking a
results-driven, business-oriented Director of SaaS Revenue and
Operations to join our team and expand our SaaS offerings. This
leadership role focuses on optimizing revenue growth, enhancing
operational efficiency, and delivering exceptional SaaS solutions.
You will champion our platform, which enables customers to stream,
share, and download home movies and photos, while managing revenue
channels and operational processes. Collaborating across sales,
marketing, product development, finance, and customer service
teams, you'll drive impactful results and ensure seamless product
delivery.At Legacybox, we're committed to building a world-class
team that delivers exceptional customer experiences through
thoughtful analytics, user-centered design, and a test-and-iterate
culture. Does Legacybox sound like your dream gig? Read on!What
you'll do:
- Develop and execute a strategic plan to maximize SaaS revenue
growth and profitability. A vision to grow the business.
- Oversee and optimize the SaaS pricing, packaging, and revenue
models to align with market trends and business objectives.
- Manage operational processes to ensure the efficient delivery,
scalability, and performance of SaaS products.
- Collaborate with sales and marketing teams to identify and
capitalize on growth opportunities, drive customer acquisition, and
improve retention rates.
- Lead forecasting, budgeting, and reporting efforts related to
SaaS revenue and operations.
- Monitor SaaS-related KPIs (e.g., ARR, MRR, churn, customer LTV,
CAC) and drive initiatives to improve performance.
- Partner with product and engineering teams to ensure customer
needs are met and exceeded.
- Champion customer-centric initiatives to enhance the SaaS user
experience and satisfaction.
- Stay informed on industry trends, competitors, and emerging
technologies to maintain a competitive edge.Who you are:
- Bachelor's degree in Business Administration, Finance,
Marketing, or a related field (MBA preferred).
- 6+ years of experience with a strong understanding of SaaS
business models, metrics, and financial principles.
- Proven track record of driving revenue growth and operational
efficiency in a SaaS environment.
- Experience with SaaS pricing models, subscription management
platforms, and financial reporting tools.
- Exceptional analytical, strategic thinking, and problem-solving
skills.
- Excellent communication and interpersonal skills to effectively
engage with stakeholders at all levels.
- Passion for innovation, continuous improvement, and delivering
results.Extra Credit
- Experience with Shopify, Recharge, SendGrid, Klaviyo and/or
Attentive.Benefits
- Full-time
- Pay is competitive and based on experience.
- Medical, dental and vision coverage.
- Paid time off.*Legacybox is an Equal Opportunity Employer who
complies with all Federal, State and Local laws prohibiting
discrimination in employment.
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Keywords: LegacyBox, Chattanooga , Director of SaaS Revenue and Operations, Executive , Chattanooga, Tennessee
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