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Director of Continuous Improvement

Company: Coosa Valley Credit Union
Location: Rome
Posted on: November 23, 2021

Job Description:

Career Opportunities with Coosa Valley Credit Union A great place to work. Share with friends or Subscribe! Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Responsible for consistently executing a Business Process Management (BPM) strategy across the credit union. Collaborates with cross-functional teams, applying process engineering principles to design and/or optimize--processes and overall performance. Executes process improvement projects that continuously improve member--and employee experiences and credit union strategy. Identifies and manages existing and emerging processing--risks that stem from business activities and ensures risks associated with business activities are effectively--identified, measured, monitored, and controlled. Follows risk and compliance policies, procedures and practices--for financial institution activities. Essential Functions/Responsibilities:

  • Develops and leads BPM initiatives within fast-paced environment, utilizing process expertise. Completes and/or leads integrated process analyses, identifying procedural and control--deficiencies, opportunities, and recommending solutions. Oversees project management across--the organization reporting to CEO and leadership as needed. Manages assigned complex--problems involving multiple, possibly competing, business processes or segments. Identifies--risks/ impacts/ opportunities and analyzes situations or data that require an evaluation of--intangible factors, conceptual thinking, and problem solving skills to provide change--recommendations for improved member and staff experience.
  • Help leadership with meeting project deadlines and goals, achieving process efficiencies for--employees and members, consult with all levels of the organization to understand, influence,--adapt analysis, and create alternatives for consideration, drive results, and bring issues to--resolution, and may coach teams in LEAN/Six Sigma or Enterprise Process Engineering, process--and tools.
  • Assist project managers with process & project definition needs, including determining if all--business processes are identified, are at the right level relative to BPM standards, and facilitating--the documentation of the process--Collaborates with the Learning & Development department regarding training related to process--or project changes as applicable. What does it mean to work at Coosa Valley Credit Union? At Coosa Valley, serving our members is not just a job; we have a much higher purpose. At Coosa Valley Credit Union, "We Care" and "We Listen" are two core values that differentiate us from banks and other financial institutions. Here we still do business like neighbors helping neighbors, an old fashioned approach that combines modern technologies and the warm professional service members deserve. No matter the need or unusual circumstance, we still listen. We use our Core Values as a guide and constant reminder that we can always improve our members' lives. We don't charge more so that we can increase a line on a graph and we don't believe that revenue is most important.--Our purpose is simple: to help people in our hometown live better financial lives. "Helping People Live Better Financial Lives" is the purpose that unites all of us at CVCU. We want to create value - for our members, for our employees, and for the communities in which we operate. CVCU's employees will always put their experience, pride and enthusiasm into making this happen.

Keywords: Coosa Valley Credit Union, Chattanooga , Director of Continuous Improvement, Executive , Rome, Tennessee

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