Customer Success Agent
Company: Jacobs & CO Mortgage
Location: Atlanta
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Jacobs & Co. has been a trusted
partner in helping borrowers achieve homeownership for over 9
years. Our team-oriented atmosphere fosters a culture of
excellence, focused on delivering exceptional customer experiences.
We prioritize being a trusted advisor to clients, tailoring
services to meet their unique needs and circumstances. We are
seeking a dedicated and enthusiastic Customer Success Agent to join
our team at a leading mortgage company. The ideal candidate will be
responsible for ensuring customer satisfaction, providing
exceptional service, and maintaining strong relationships with our
clients. This is a full-time, on-site position that requires
excellent communication skills and a passion for helping others.
Job Requirements Proven experience in customer service or a related
field Strong communication and interpersonal skills Ability to
handle multiple tasks and prioritize effectively Detail-oriented
with strong organizational skills Proficiency in using CRM software
and other relevant tools Ability to work independently and as part
of a team Knowledge of the mortgage industry is a plus Benefits
Competitive salary Health, dental, and vision insurance Paid time
off and holidays Retirement savings plan Professional development
opportunities Supportive and collaborative work environment
Keywords: Jacobs & CO Mortgage, Chattanooga , Customer Success Agent, Administration, Clerical , Atlanta, Tennessee
