Front Desk Receptionist

Company: TP LLC
Location: Chattanooga
Posted on: May 16, 2022

Job Description:

Job Description We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist---s duties include check-in and checking out the guest, making guest reservations over the phone, collect payment. You will welcome guests and greet people who visit the hotel. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist---s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards. Responsibilities Greet and welcome guests as soon as they arrive at the hotel The answer, screen, and forward incoming phone calls Check-in and check out the guest from a computer program Collect payment from the guest Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures) Provide basic and accurate information in-person and via phone/email Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing Skills Proven work experience as a Receptionist, Front Office Representative, or similar role Proficiency in Microsoft Office Suite Hands-on experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude

Keywords: TP LLC, Chattanooga , Front Desk Receptionist, Administration, Clerical , Chattanooga, Tennessee